If the ordered product doesn’t meet your demands you can return it within 30 days of receipt. How can I return the purchase?
Do you want to return your order? That's easy!
- If you need to return your order, please contact our customer service at [email protected] and we will organize a free return for you. Please, remember that this option is available only for registered users.
- Your refund will be credited to the payment method you used when purchasing the returned items. It can take up to 14 days for your return to be fully processed.
Contact our customer service here.
Are you unregistered user? You can return your order to one of the local warehouses here:
Austria |
Packeta eCommerce GmbH Rücksendecode: 93065387 Postfach 3 Litschauer Straße 7 3860 Heidenreichstein, ÖSTERREICH |
Czech Republic |
Olzalogistic - Sportofino Lípová 1986,
737 01 Český Těšín,
Czechy
|
France |
S’portofino GoGlobal24 22 rue Edmond Rostand porte 0012, 59130 Lambersart, France |
Germany |
Packeta.de Rücksendecode: 93065387 Schloßplatz 2 08648 Bad Brambach DEUTSCHLAND |
Italy |
Packeta International c/o BRT Spa Code: 93065387 Via Marinoni 1
|
Romania |
Olza Logistic - Sportofino Matei Corvin 48, 410142 Oradea, jud. Bihor, România |
Slovakia |
Olzalogistic – Sportofino Sulov 45 01352 Súľov-Hradná, Slovenská republika |
Spain |
Packeta International – Correos Express Code: 93065387 C/ Banús s/n, nave 5 CIM VALLES 08130 Santa Perpetua de Mogoda BARCELONA (SPAIN) |
Other countries
|
Panattoni Park VIII Magazyn S′portofino/SAT ul. Diamentowa 1 62-052 Komorniki POLAND |
Your refund will be credited to the payment method you used when purchasing the returned items. The refund will be issued when the parcel reaches our warehouse in Poland. It can take up to 14 days for your return to be fully processed.